John Chisholm, trabajador en la industria de comida en San Francisco, le pidió a su jefe, luego al jefe de su jefe, y luego al jefe de ambos, que le reembolsaran sus gastos médicos conforme a la ley municipal; y cada vez, le dijeron que no tenía ningún beneficio de cuidados de salud.

San Francisco food-service worker John Chisholm asked his boss, his boss’s boss and then their boss to reimburse him for medical expenses covered under city law; every time, he was told he did not have health care benefits. It wasn’t until Chisholm marched into the vice president of human resources’ office that the company finally acknowledged that it was aware of the law and he was covered. But the ordeal wasn’t over. Chisholm had to contact the owner of the company directly, months later, to finally get a check.